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EXCELLENTVerified Had to call customer service and Mo went above and beyond to make sure I was completely satisfied. He offered to cover the extended warranty for the full 5 years as these were new drives but was in their inventory for some time so only had 3 years of the Seagate warranty left. I did check on Big Box LLC before purchasing and they have been around since the 1990's so they have earned my business.Verified I bought an excellent second hand Surface Go 3. It was just like promised and the price was very good too.Verified No complaints, item arrived on time and in excellent condition.Verified Ultra fast delivery!. Ordered Friday afternoon, delivered Saturday 8AM. The fastest delivery to date!Verified Item was in great condition, and works perfectly!Verified Fast shipping and as described.Verified Arrived the next day to California! “Acceptable “ condition arrived in better condition than anticipated. I ordered a midnight black but got blue but for the price I can’t complain. Thank you!Verified great seller, thank you!Verified Wonderful. Exactly as described. Worth every single star. Thank you, Big BoxVerified Delivered quickly